Returns Policy

Returns

Returns are accepted only in case of error on the part of Ortho Center and defective product. In this case, the return shipping costs will be borne by our company, as well as the shipping costs for the replacement shipment.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Except in the case of a faulty product.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Replacements

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ortho-center.gr

Need Help?

Contact us at info@ortho-center.gr for questions related to refunds and returns.